Terms & conditions
Welcome to Vecct! These Terms & Conditions govern your access to and use of the Vecct website, operated by Vecct ehf., and the purchase of any products offered through this website. By accessing or using our site, or by purchasing our products, you agree to be bound by these Terms.
Acceptance of Terms
By accessing this website or purchasing any products from Vecct ehf., you confirm that you have read, understood, and agree to comply with these Terms. Vecct reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website or services following the posting of any changes to these Terms constitutes your acceptance of those changes.
We encourage you to review these Terms periodically to stay informed about our latest updates. If you have any questions about these Terms, please contact us at the email address provided above.
Products and Services
Product Descriptions
We provide accurate and detailed descriptions of our apparel and accessories. While we make every effort to ensure that the product images and descriptions displayed on our website are as precise as possible, please be aware that minor variations in color, design, or appearance may occur due to differences in display screens or other technical factors. Such variations do not constitute grounds for a refund or exchange unless they significantly affect the functionality of the product.
Pricing
The prices displayed on our product pages are inclusive of all applicable taxes. However, please note that these prices do not include shipping costs. Shipping fees are calculated based on the delivery location and the shipping method selected at checkout. Domestic and international shipping prices will vary, and additional charges may apply depending on your location. The final total, including shipping costs, will be displayed before you complete your purchase.
Payment Terms
Payment Methods
Vecct offers a variety of payment options to ensure a convenient and secure checkout process for our customers. We accept most major credit and debit cards, including Visa, Mastercard, American Express, JCB, Diners Club, and Union Pay.
Additionally, we accept payments through Apple Pay for added convenience.
Please note that we do not accept bank transfers or payments through services such as PayPal at this time.
Currency
All transactions on the Vecct ehf. website are conducted in Icelandic Krona (ISK). Prices displayed on our website, as well as the total amount at checkout, will be in ISK. Please be aware that if you are making a purchase from outside Iceland, your payment provider may apply a currency conversion rate and additional fees. Vecct ehf. is not responsible for any such conversion rates or fees imposed by your bank or payment provider.
Security
At Vecct ehf., the security of your payment information is our top priority. We utilize Shopify’s secure platform and Teya’s payment processing services to ensure that your personal and payment information is protected throughout your shopping experience. Both Shopify and Teya employ industry-standard encryption technologies, including Secure Sockets Layer (SSL) technology, to safeguard your sensitive data, such as credit card details, during transmission.
All payment transactions on our website are processed through Shopify and Teya, both of which comply with the Payment Card Industry Data Security Standard (PCI DSS). This ensures that your payment information is handled with the highest level of security. Neither Shopify, Teya, nor Vecct ehf. store your full credit card details on our servers, ensuring an additional layer of protection for your data.
In addition to securing payment information, Vecct is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Icelandic data protection laws. Any personal information you provide during the purchase process will only be used in compliance with our Privacy Policy, which details how we collect, use, and protect your data.
By making a purchase on our website, you consent to the processing of your payment and personal data in accordance with these security measures and our Privacy Policy. If you have any questions or concerns about the security of your information, please do not hesitate to contact us at info@vecct.store.
Shipping and Delivery
Shipping Locations
Vecct ships products both domestically within Iceland and internationally to customers around the world. We use Dropp for domestic shipping within Iceland and DHL for international shipping to ensure that your order reaches you safely and efficiently.
We ship to almost all countries globally, but please note that shipping costs may increase depending on the destination and distance from our distribution center. The exact shipping cost will be calculated and displayed during the checkout process, allowing you to review the total cost before completing your purchase.
Delivery Times
We process and ship all orders within 1-3 business days from the time your order is placed. Please note that delivery times may vary depending on the shipping destination and the selected shipping method.
Customs and Duties
For international orders, please be aware that your shipment may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are not included in the shipping costs displayed at checkout and are the responsibility of the customer. Vecct ehf. has no control over these charges, as they vary depending on the destination country’s regulations.
By placing an order with Vecct, you agree to pay any applicable customs and duties that may apply to your shipment.
Returns and Refunds
Return Policy
At Vecct, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you may return the items in their original condition within 30 days of the purchase date. "Original condition" means that the items must be unworn, unwashed, and in the same condition as they were received, with all tags attached.
Upon receipt and inspection of the returned items, you will be issued store credits equal to the amount paid for the returned products. These store credits can be used for future purchases on our website.
If the product you received is noticeably defective or damaged, you may be eligible for a full refund or store credits. To initiate the process, you must report the defect within 7 days of receiving the item by contacting us and providing details about the issue. You will then need to ship the product back to us, along with a written statement describing the defect.
Once we receive the returned item, our team will evaluate the defect to determine whether it qualifies for a full refund to your original payment method or for store credits. We will notify you of the outcome and process the refund or issue store credits accordingly.
Exceptions
Please note that products purchased on sale or with a discount are considered final sale and are not eligible for return or refund.
However, this policy does not apply to purchases made using the Founding Members discount. Items purchased with the Founding Members discount are eligible for return or refund in accordance with our standard return and refund policies.
By placing an order with Vecct, you agree to these return and refund policies. If you have any questions or need assistance with your return, please contact us at info@vecct.store.
Intellectual Property
Ownership
All content on the Vecct website, including but not limited to logos, designs, product images, graphics, text, and any other materials, is the property of Vecct ehf. The Vecct name and logo are trademarks of Vecct ehf.
Use Restrictions
You are granted a limited, non-exclusive, and non-transferable license to access and use the content on the Vecct website solely for personal, non-commercial purposes. Any unauthorized use, reproduction, modification, distribution, or exploitation of the content, in whole or in part, without the express written permission of Vecct ehf., is strictly prohibited and may result in legal action.
This includes, but is not limited to:
Copying or distributing any content from the website for commercial use;
Using any logos, images, or designs in connection with any product or service that is not associated with Vecct ehf.;
Altering or modifying any content or trademarks on the website.
If you wish to request permission to use any of the intellectual property owned by Vecct ehf., please contact us at info@vecct.store.
Any unauthorized use of our intellectual property will be pursued to the fullest extent permitted by law.
Privacy and Data Protection
Personal Data Collection
At Vecct, we collect the personal information that you provide when creating a Vecct store account. This includes your name, email address, shipping and billing addresses, and any other details necessary to fulfill your order.
Please note that payment details, such as credit card information, are not collected or stored by Vecct directly. Instead, these details are securely processed by our payment partners, Shopify and Teya. Both Shopify and Teya collect and handle payment information in accordance with their own security protocols and data protection regulations. We follow their rules and guidelines to ensure that your payment information is handled safely and securely.
Data Use
The personal information we collect when you create a Vecct store account is used primarily to process and fulfill your orders. This includes using your shipping and billing information to ensure that your products are delivered to the correct address and that your payments are processed.
In addition to processing orders, we may also use your data to improve your overall customer experience. This could involve using your contact information to send you order updates, provide customer support, and inform you about new products, promotions, or updates to our services that might interest you. We may also analyze this data to better understand our customers’ preferences and enhance our product offerings and website functionality.
Third-Party Sharing
To provide you with the best possible service, Vecct ehf. may share your personal data with trusted third parties.
We use Shopify to power our online store and manage your account information. Shopify processes and stores your personal data securely in accordance with their own privacy policies.
Your payment information is processed by Teya, which handles the transaction securely and in compliance with industry standards.
For shipping purposes, we share necessary information, such as your name, address, and contact details, with our shipping partners, Dropp (for domestic shipping within Iceland) and DHL (for international shipping), to ensure that your orders are delivered accurately and efficiently.
Security Measures
Vecct ehf. safeguards your personal data through SSL encryption and secure payment processing with trusted partners like Shopify and Teya. We restrict access to your data to authorized personnel only and ensure that our third-party service providers comply with strict data protection standards.
Limitation of Liability
Product Use
Vecct designs and manufactures high-quality running apparel intended to enhance your performance and comfort. However, it is your responsibility to use our products correctly and in accordance with the provided care instructions. Vecct shall not be held liable for any damages, injuries, or losses resulting from the misuse of our products or failure to follow care guidelines. This includes, but is not limited to, improper washing, drying, or storage of the products, as well as using the products for purposes other than those intended.
Website Use
While Vecct strives to ensure that our website is available and functioning smoothly at all times, we do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components. Vecct shall not be held liable for any technical issues, such as website downtime, errors, or incompatibility with your browser or device, that may prevent you from accessing or using our website. Additionally, we do not warrant that any information or content available on the website is accurate, complete, or current at all times.
Indemnification
By using our website and purchasing our products, you agree to indemnify, defend, and hold harmless Vecct ehf., its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms & Conditions or any other actions connected with your use of our website or products. This includes, but is not limited to, any claims related to your misuse of our products, your violation of any law or rights of a third party, or any material you post or transmit through our website.
Vecct reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.
Contact Information
If you have any questions, concerns, or inquiries regarding these Terms & Conditions, or if you need further assistance with any aspect of your experience with Vecct, please do not hesitate to contact us. We are here to help and ensure that your experience with our brand is smooth and satisfactory.
You can reach us at:
Email: info@vecct.store
Miscellaneous
Severability
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, such provision shall be deemed modified to the extent necessary to make it enforceable, and if no such modification is possible, it shall be severed from these Terms. The remaining provisions of these Terms & Conditions shall continue to be valid and enforceable to the fullest extent permitted by law.
Entire Agreement
These Terms & Conditions, along with our Privacy Policy and any other legal notices or agreements published by Vecct ehf. on our website, constitute the entire agreement between you and Vecct ehf. regarding your use of our website and purchase of our products. This agreement supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written, between you and Vecct ehf. concerning these matters.
No waiver of any provision of these Terms & Conditions shall be deemed a further or continuing waiver of such provision or any other provision, and Vecct ehf.'s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.